Privacy Policy

Privacy Policy

Effective Date: October 8, 2026

CarLift Auto Transport values the privacy of individuals who visit our website, request vehicle shipping quotes, or communicate with us about transportation services.

This Privacy Policy explains the types of personal information we may collect, how we may use and share that information, and the choices available to website visitors and customers.

This policy applies to information collected through http://carliftautotransport.us and related business communications, as described below.

1. Company Information

CarLift Auto Transport

786 Bunker Hill Blvd
Jacksonville, FL 32208, USA

Phone: (904) 736-4421

Website: http://carliftautotransport.us

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

Personal Contact Information

When you request a quote, submit a contact form, or communicate with us, you may provide:

  • Full name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Other information included in your message

Vehicle and Shipping Information

To respond to transportation inquiries or coordinate bookings, we may collect:

  • Vehicle year, make, and model
  • Vehicle condition
  • Pickup and delivery ZIP codes
  • Requested shipping dates
  • Preferred transport method
  • Special loading or handling requirements

Technical and Usage Information

Depending on our website configuration, technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • General usage and interaction data

Payment Information

If payment processing is offered, transaction-related information may be processed by an authorized payment service provider.

The categories of payment information collected and retained depend on the payment method and provider.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including:

  • Responding to quote requests and customer inquiries.
  • Preparing vehicle shipping estimates.
  • Coordinating pickup and delivery arrangements.
  • Communicating about transportation bookings.
  • Providing customer support.
  • Processing authorized transactions.
  • Maintaining business records.
  • Improving website functionality and service quality.
  • Detecting fraud, misuse, and security incidents.
  • Complying with applicable legal obligations.

Where required by law, we will obtain consent before using personal information for marketing or other activities that require consent.

4. Sharing Your Information

We may share relevant personal information with third parties when reasonably necessary to provide requested services.

These parties may include transportation carriers, authorized service providers, payment processors, website hosting providers, and other businesses involved in fulfilling a customer request.

For example, a transportation carrier may need pickup and delivery addresses, contact information, and vehicle details to coordinate a shipment.

We may also disclose information when required by law, valid legal process, or an appropriate governmental authority.

Any sharing for advertising, lead generation, or other unrelated commercial purposes must be accurately disclosed here before such practices occur.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support website functionality, understand visitor interactions, and improve the user experience.

Depending on the tools installed, cookies may be used for:

  • Essential website functionality.
  • Remembering user preferences.
  • Website traffic analytics.
  • Performance measurement.
  • Advertising or marketing attribution.

Some third-party tools may collect information according to their own privacy policies.

Where required by applicable law, we will provide appropriate notices and consent choices for nonessential tracking technologies.

You may also manage certain cookies through your browser settings.

6. Data Security

We take reasonable steps appropriate to our operations to protect personal information against unauthorized access, disclosure, alteration, and misuse.

Security measures may include access controls, secure communications, and restrictions on the handling of customer information.

However, no website, electronic transmission, or storage system can be guaranteed completely secure.

Customers should avoid submitting unnecessary sensitive information through ordinary contact forms.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information, contractual requirements, and applicable law.

When information is no longer required, we will take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable retention obligations.

8. Your Privacy Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have choices regarding marketing communications and certain uses or disclosures of your information.

To submit a privacy request, contact us using the information provided at the end of this policy.

We may need to verify your identity before processing certain requests.

We will respond in accordance with applicable legal requirements.

9. Marketing Communications

If you choose to receive promotional communications, we may contact you about relevant services, offers, or business updates in accordance with applicable law.

You may opt out of promotional communications using the available unsubscribe method or by contacting us.

Service-related messages concerning an active inquiry or booking may still be sent when necessary.

Any text-message marketing program must have appropriate consent, disclosures, and opt-out procedures before implementation.

10. Third-Party Links

Our website may include links to websites operated by independent third parties.

We do not control the privacy or security practices of those websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

11. Children’s Privacy

Our website and vehicle transportation services are intended for adults and are not directed to children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If we learn that we have collected information from a child in circumstances that require deletion under applicable law, we will take appropriate action.

Parents or guardians may contact us regarding concerns about children’s information.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in website functionality, business practices, technology, or applicable legal requirements.

Any revised policy will be posted on this page with an updated effective date.

Where required by law, additional notice or consent will be provided before material changes take effect.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

CarLift Auto Transport

786 Bunker Hill Blvd
Jacksonville, FL 32208, USA

Phone: (904) 736-4421

Website: http://carliftautotransport.us